SugarCRM software and Its Importance

SugarCRM has good CRM tools, and it includes sales and marketing functions to help further strengthen customer relationships.

SugarCRM is a trusted contact relations management software program. With a convenient mobile app that quickly connects you to your client and organization information, this cloud-based CRM solution allows you to work through your sales and project goals while in the office or on the go.

SugarCRM has most of the functions you would expect from CRM software. You can import data from any existing file into SugarCRM. It has email integration that allows you to email clients from within the application without needing to open an additional program and toggle between the two. The customer account portals let you record and keep track of all client interactions, including timelines. You can upload documents, such as user agreements and invoices, and attach them to client profiles so they are easily accessible later. SugarCRM has real-time sharing, so multiple department and employees can connect to the same client portal at the same time, even if the information needs to be accessed for difference projects or activities.

SugarCRM includes sales and marketing solutions as part of its CRM software. This program helps with sales collaboration and order tracking, and it generates sales quotes. With all the information it can store, SugarCRM is also able to create in-depth reports so you can better forecast the success of various marketing campaigns or see the sales success of your teams. SugarCRM does lack some tools, such as competitor tracking and the ability to create and send email marketing campaigns.


SugarCRM is a good CRM solution with great customer relation management tools. The extra sales and marketing features are helpful in tracking sales and even employee activities. While there are some tools and features that are missing, such as an internal dialer, SugarCRM is a good option. The mobile app gives you the freedom to interact with your clients regardless of where you are.

NetiApps is a CRM development company in Bangalore that provides SugarCRM development solutions such as custom SugarCRM development, SugarCRM module development, and SugarCRM web application development. NetiApps builds good customer portals that are profitable for the company to not only retain the current customer profile, but to also gather together potential and new ones.

Source -

Leave a Reply

Your email address will not be published. Required fields are marked *